St. Paul, Minn. (June 20, 2016) – Advisor Nattalie Rolland-Vath of North Risk Partners – C.O. Brown Division in Red Wing, Minn. was named 2016 Outstanding Customer Service Representative (CSR) of the Year for the state of Minnesota by the National Alliance for Insurance Education and Research.
CSR of the Year honorees are selected based on their demonstrated service and professionalism within the insurance community as measured by their written essay response and letters of recommendation submitted by a nominee’s colleagues.
The alliance will present Rolland-Vath with the award Oct. 26 at Hazeltine National Golf Course in Chaska, Minn.
About Nattalie Rolland-Vath
She began her career in 1996 working in both personal and commercial lines at Poncelet Insurance Agency in Bellechester, Minn. In 2011, Rolland-Vath joined North Risk Partners – C.O Brown Division in a service role focused on commercial accounts.
“Nattalie works tirelessly to make sure everyone is taken care of and is continuously working to improve her product knowledge,” says North Risk Partners – C.O. Brown Division advisor Andy Bertram, one of Rolland-Vath’s colleagues who recommended her for the award.
“Constant learning helps me be more efficient in my role, allowing me to be a better resource to others,” says Rolland-Vath, who attained her Certified Insurance Service Representatives (CISR) designation last year in April and is currently working toward her Certified Insurance Counselors (CIC) designation.
The National Alliance for Insurance Education & Research, the nation’s premier provider of advanced educational opportunities for insurance and risk management professionals, includes the Certified Insurance Counselors (CIC) Program, the Certified Risk Managers (CRM) Program, the Certified Insurance Service Representatives (CISR) Program, the Certified Personal Risk Managers Program (CPRM), the Certified School Risk Managers (CSRM) Program, the Dynamics Sales Training Series, the School for Producer Development, and The National Alliance Research Academy. For further information, contact The National Alliance; 800-633-2165; website: www.TheNationalAlliance.com.
North Risk Partners is comprised of Minnesota’s top independent insurance agencies with four core divisions: St. Cloud-based Apollo, Rochester-based C.O. Brown, Johnson McCann in St. Paul, and Thief River Falls-based Thune. Additional locations across the state include offices in Albany, Baudette, Hastings, Lake City, Mankato, Melrose, Monticello, Red Wing, and Roseau. North Risk’s advisors deliver customized insurance solutions to businesses and individuals, and act as each client’s strategic partner for reducing risk. For more information, visit www.northriskpart3.wpengine.com.